Product return

If you're dissatisfied with the purchased product, you have the option to return it. You can easily initiate the product return process through your online account. Please ensure that you've properly packaged the item before returning it. Before returning the merchandise, please read through the general return policies. Depending on the condition of the returned item, we'll either refund or exchange it. Once we receive the returned item, we'll process the refund within 3-5 business days. When returning the product, please include a brief explanation of the reasons. It's important that the packaging of the returned product is not damaged or incomplete. If you need assistance with the product return process, please contact our customer service. Please keep in mind the return deadline to ensure a smooth refund or exchange process.